Privacy Policy

Effective Date: May 3, 2026

Welcome to MGT Techware (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us.

This Privacy Policy describes how we collect, use, and safeguard your information across all of our products and services, including:

  • Our website at https://mgttechware.com and any related subdomains (the “Website”)
  • Our mobile applications, including but not limited to CueTrack and any future apps published by MGT Techware on the Apple App Store, Google Play Store, or other platforms (the “Apps”)
  • Any advertising, marketing campaigns, landing pages, or promotional content we operate
  • Any other software, services, or client work we provide (collectively with the Website and Apps, the “Services”)

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We only collect information necessary to operate, support, and improve our Services.

Personal Information you provide directly:

  • Name or display name
  • Email address
  • Account credentials (passwords are stored securely and never visible to us in plain text)
  • Billing information for paid services (e.g., credit card details, processed by our payment providers)
  • Any information you voluntarily submit through forms, surveys, support requests, or account registration

Information collected automatically when you use our Website:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website

Information collected automatically when you use our Apps:

  • A unique user identifier assigned by our authentication provider when you create an account
  • Content you create within the App (for example, in CueTrack: match scores, run history, opponent display names, and game settings)
  • Basic device information necessary for the App to function

Information we do NOT collect in our Apps:

  • We do not collect your precise or coarse location
  • We do not collect health, financial, or sensitive personal data
  • We do not include third-party advertising SDKs in our Apps
  • We do not sell or rent any user data to third parties

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Services
  • To create and manage your account
  • To save and sync your in-app data (such as match history in CueTrack) across your devices
  • To process transactions and send receipts for paid services
  • To respond to support requests and customer inquiries
  • To send service-related communications (such as password resets, security alerts, or important updates)
  • To send promotional communications, only where you have opted in or where permitted by law
  • To personalize your experience on our Website
  • To detect, prevent, and address fraud, abuse, or technical issues
  • To comply with legal obligations

Cookies and Tracking Technologies (Website)

We use cookies and similar tracking technologies on our Website to enhance your experience. These include:

  • Essential Cookies: Required for the operation of our Website.
  • Performance Cookies: Help us understand how visitors use our site so we can improve it.
  • Marketing Cookies: Used in connection with advertising campaigns when applicable.

You can control cookies through your browser settings. Disabling cookies may affect some features of the Website.

Our Apps do not use web cookies. Apps may use local on-device storage to remember your preferences and cached data.

Service Providers and Third Parties

We use trusted third-party service providers to help operate our Services. These providers only receive the information necessary to perform their function and are contractually required to protect it.

Current providers include:

  • Supabase — used for user authentication and to store account-linked content (such as your CueTrack match data) on secure cloud infrastructure.
  • Hosting providers (such as Vercel, Netlify, or Cloudflare) — used to deliver our Website and APIs.
  • Payment processors — used to process payments for paid services.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may also disclose information when required by law, valid legal process, or to protect the rights, property, or safety of MGT Techware, our users, or the public.

Data Storage and International Transfers

Your information may be stored on servers operated by our service providers, which may be located outside your country of residence. By using our Services, you consent to the transfer of your information to those locations. We require all providers to maintain appropriate safeguards consistent with this Privacy Policy.

Data Retention

We retain personal information only for as long as necessary to provide the Services and for legitimate business purposes such as legal compliance, dispute resolution, and enforcement of our agreements. When you delete your account, we delete or anonymize your account-linked data within a reasonable period, except where retention is required by law.

Data Security

We implement industry-standard security measures — including encryption in transit (HTTPS/TLS), secure authentication, and access controls — to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access the data we hold about you
  • Correct or update your data
  • Request deletion of your account and data
  • Restrict or object to certain processing of your data
  • Withdraw consent where processing is based on consent
  • Export a copy of your data (data portability)

To exercise any of these rights, contact us at mgttechware@gmail.com and we will respond within a reasonable timeframe in accordance with applicable law.

Children’s Privacy

Our Services are not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Our Website and Apps may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or business practices. When we make material changes, we will update the “Effective Date” above and, where appropriate, provide additional notice (such as an in-app message or email). We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

MGT Techware Email: mgttechware@gmail.com Location: Remote — Serving Clients Worldwide

Thank you for trusting MGT Techware with your information.